Refund Policy
Refund & Replacement Policy
At MODMYPLATES, we aim to provide high-quality products and a smooth shopping experience. Please read our refund and replacement policy carefully before placing an order.
Order Cancellation
Orders can only be cancelled before they are processed or shipped. Once shipped, cancellation requests will not be accepted.
Refunds
As our products are custom-made and manufactured specifically for each order, we do not offer refunds once the order has been processed or delivered.
Refunds will only be considered in the following cases:
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Wrong product delivered
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Damaged product received
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Missing items in the package
Replacement Policy
If you receive a damaged, incorrect, or defective product, please contact us within 48 hours of delivery with:
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Order number
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Clear photos/videos of the issue
After verification, we will provide a replacement if eligible.
Non-Eligible Cases
Refunds or replacements will not be applicable for:
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Minor color/design differences due to screen display
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Incorrect details provided by the customer
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Normal wear and tear
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Delays caused by courier partners
Return Shipping
In eligible replacement cases, return instructions will be shared by our support team if required.
Contact Us
For any refund or replacement-related queries:
Email: modmyplatesautomotives@gmail.com
Phone/WhatsApp: +91 78499 19851